Terms & Conditions

During your pet(s)stay at Cherry Tree Cattery we will give every care and attention to its needs, however, no responsibility will be accepted by the Proprietors for any illness or injury incurred.

It is the responsibility of the owner to inform Cherry Tree Cattery of any known illnesses or injuries at time of admittance to the Cattery. Should you fail to disclose an existing illness/injury we reserve the right to make an additional charge should the need arise to isolate your pet.

You must produce a valid vaccination certificate for each and every cat at time of arrival at the Cattery. Your cat(s) will not be admitted to the premises without proof of valid and current vaccination. The vaccination card will be retained by the Cattery for the duration of your pet(s)stay. For details of required vaccinations and timescales refer to the ‘Information’ page.

Should your pet require veterinary attention during their stay with us we will make every effort to consult with your own vet. However, if the need is urgent, if your vet is an unreasonable distance away, if they do not offer a 24hr out of hours service, or for any other unforeseeable reason we reserve the right to consult our own veterinary practice. Charges for veterinary treatment will be passed to the owner.

When a booking is made and dates agreed by both parties this will become a minimum charge based on current boarding rates. If the owner wishes to collect the animal before the agreed date, they may do so but will remain liable to pay boarding fees up to the agreed collection date. The length of stay may be increased at additional charge subject to suitable pens being available.

Our rates are daily and any part day will be charged at the daily rate (ie first and last day will be chargeable in full).

We currently accept payment by cash, cheque or bank transfer only.

Bookings will be confirmed on payment of a non-refundable deposit of £20. If the boarding charge is under £20 the deposit will be payment in full.

A Minimum charge of £14 per day is chargeable if you wish to board a single cat in one of our multi occupancy pens.